About us

Who we are!

Welcome to FT-Midland, your one-stop-shop for all things beauty. We are a team of passionate individuals who believe that beauty should be accessible to everyone. Our mission is to help you look and feel your best by offering high-quality, affordable beauty products that cater to your unique needs.

At FT-Midland, we believe that beauty is more than just skin-deep. We understand that everyone’s skin, hair, and body are unique, and we offer a diverse range of products that cater to different skin types, hair textures, and personal preferences. We carefully curate our selection of beauty products, ensuring that we only offer the best brands and products that we believe in.

Our team of beauty experts is always on hand to offer advice and recommendations to help you find the perfect products for your needs. We believe in empowering our customers to make informed decisions about their beauty routine, and we strive to create a welcoming and inclusive environment where everyone feels valued and heard.

At FT-Midland, we are committed to sustainability and minimizing our environmental impact. We are constantly exploring new ways to reduce waste, minimize packaging, and make our products and processes more eco-friendly.

Thank you for choosing FT-Midland as your go-to beauty store. We’re here to help you look and feel your best, and we can’t wait to be a part of your beauty journey.

Refund and Returns Policy

Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Sales@ft-midland.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Sales@ft-midland.co.uk.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Need help?

Contact us at {email} for questions related to refunds and returns.